Gaming Questions What games does Rolling Rock offer? What are Credit Points and how do I gain them? How can I become the Dealer? What is the difference between playing against a Human dealer and playing against a System dealer? How can I chat with the person I'm playing with? What happens if I am suddenly disconnected from your casino? I got a System Message saying "Time Out" and before I made my decisions / placed my bets I returned to the Game Options page. Why is that? I've placed my bet and I'm not happy with it. How can I modify it? I ran out of Fun Money. How can I get more? Where can I find complete detailed instructions on the various games? What games does Rolling Rock Casino offer? Rolling Rock Casino currently offers Blackjack, European Roulette (with one zero), Jacks or better Video Poker, Slot Machines, War, Caribbean Poker, Pai Gow Poker and Baccarat. We are constantly developing new games and our players will receive an e-mail notification whenever a new game is added. What are Credit Points and how do I gain them? Credit Points are our way of regulating the selection of Dealers. Since playing as Dealer is optional and gives the player some of the favourable odds reserved for the casino, we have to find a way of determining who will be the Dealer. In order to accumulate Credit Points and play as Dealer, you must first play as Player and for every dollar you bet, you accumulate one Credit Point. For example, a player puts a bet of $25 dollars in Blackjack and decides to Double Down, having a total bet of $50 on the Blackjack table. At the end of the round, regardless if the player won or lost he/she gains 50 Credit Points, and so forth. Important Note: Credit Points are assigned specifically to each game. That is why the number of Credit Points in Roulette differs from the number of Credit Points in Blackjack, etc. This is done because the odds for playing are different from game to game. How can I become the Dealer? You can play as Dealer once you have accumulated enough Credit Points (see separate explanation) and in addition you need to have enough money in your balance, according to the game's limits described in the Game Options page. What is the difference between playing against a Human dealer and playing against a System dealer? Rolling Rock Casino offers the unique option of playing against either a Human dealer or against a System dealer. A Human dealer is a player who has accumulated enough Credit Points and has enough money in his/her balance to withstand the Player's maximum winnings in a given round, according to the game's limits. For example, a player wants to play as Dealer in Blackjack. His current balance is $1432 and he has 550 Credit Points. This means that the player qualifies to play as Dealer in Table I (a minimum of 80 Credit Points and $80) and in Table II (a minimum of 200 Credit Points and $200), but the player does not qualify to be the Dealer in Table III (a minimum of 1000 Credit Points and $1000), since he/she does not have enough Credit Points. A System dealer is actually a computer that serving as an automatic dealer of the casino. To ensure that the performance if the System dealer is truly random, a Random Number Generator (RNG) is utilized. Our casino uses an RNG, which has proved to provide absolute random results. Our system has been rigorously tested by running millions of rounds and examining these results. We also conduct periodic testing to ensure the integrity of the system. How can I chat with the person I'm playing with? You can chat with another player by using the small pop-up window that opens whenever you play one of the games. Chat is available in Blackjack, Roulette, Slot Machines or Video Poker. The Chat box is divided into two sections - In the upper section you can read the messages sent to you and in the lower section you can type in your messages. In order to send a message simply type in your text in the lower text box and press "Enter". What happens if I am suddenly disconnected from your casino? Communication problems over the Internet may cause sudden disconnections. We have designed our software to cope with such incidents in a manner that our clients will be protected from unjustifiable loss, while eliminating the possibility of intentional disconnections and/or system abuse. After connection is re-established the player can enter the "History" page and see the results of the last round ("History" is available for Money mode only). Disconnection when playing as Player Blackjack Should a disconnection occur after the Player placed his/her bet and before the Player pressed the 'Deal' button, the Player's bet will be returned to his/her Balance. Should a disconnection occur after the Player placed his/her bet and the total sum of the Player's cards equals 12 or more, the round will continue as if the Player has decided to 'Stand'. Should a disconnection occur after the Player placed his/her bet and the total sum of the Player's cards equals 11 or less, the round will continue as if the Player has decided to 'Hit'. Additional cards will be dealt to the Player until the total sum of the Player's cards equals 12 or more, in which case the round will continue as if the Player has decided to 'Stand'. Should a disconnection occur after the Player 'Split' his/her cards, all split hands will be treated according to the rules explained above. For example, if the total sum of the Player's first hand equals 12 or more and the Player's second hand equals 11 or less, the first hand will be played as if the Player has decided to 'Stand' and the second hand will be played as if the Player has decided to 'Hit' until the total sum of the cards equals 12 or more, in which case the round will continue as if the Player has decided to 'Stand'. Roulette Should a disconnection occur after the Player placed his/her bets and before the Player pressed the 'Spin' button, the Player's bets will be returned to his/her Balance. Should a disconnection occur after the Player placed his/her bets and pressed 'Spin' and before the ball landed on a number, the round will continue. Video Poker Should a disconnection occur after the player placed credits in the "Credit" or "Bet" text boxes and the player has not yet pressed the 'Deal/Draw' button, then the credits are returned to the player's Balance.Should a disconnection occur after the player pressed the 'Deal/Draw' button, but before the player had a chance to select the cards to be held, the round is considered as if the player had selected to hold all the cards. If that hand had a winning combination, the player's Balance is credited accordingly. Slot Machine Should a disconnection occur after the player placed credits in the "Credit" or "Bet" text boxes and the player has not yet pressed the 'Spin' button, or pulled the Handle, then the credits are returned to the player's Balance. Should a disconnection occur after the player pressed the 'Spin' button, or pulled the Handle, the round will continue. If the player had a winning combination, the player's Balance is credited accordingly. Disconnection when playing as Dealer Blackjack Should a disconnection occur after the Dealer pressed the 'Approve' button, play will continue until the Player has finished his turn. This has no effect on the Dealer, since the Dealer is played automatically according to the rules of the game. Roulette Should a disconnection occur after the Dealer pressed the 'Approve' button, play will continue until the Player has finished his turn. This has no effect on the Dealer, since the Dealer is played automatically according to the rules of the game. Video Poker Should a disconnection occur after the Dealer pressed the 'Approve' button, play will continue until the Player has finished his turn. This has no effect on the Dealer, since the Dealer is played automatically according to the rules of the game. Slot Machine Should a disconnection occur after the Dealer pressed the 'Approve' button, play will continue until the Player has finished his turn. This has no effect on the Dealer, since the Dealer is played automatically according to the rules of the game. I got a System Message saying "Time Out" and before I made my decisions / placed my bets I returned to the Game Options page. Why is that? When you play in our casino you are playing with another player. In order to keep the game fluent and to prevent cases where one of the players is holding up the game, we have set a time for placing a bet. In every game there is a Timer that shows the player how much time is left. If a player does not place a bet and makes a decision during this time, the player will exit the game and will have to re-enter the game in order to play again. If a bet was placed on the table but the player did not make a decision within the default time, the bet is returned to the player's balance. The Timer is set to 45 seconds, which gives the player plenty of time to place bets and make decisions. When playing as Dealer, you also have a Timer set to 45 seconds. As Dealer you only need to approve the next round. I've placed my bet and I'm not happy with it. How can I modify it? Blackjack You may remove chips from the Chip Tower by clicking on the left mouse button while placing the cursor on the Chip Tower. Click on the Game Chips ($1, $5, $25 or $100) in order to increase your bet. Roulette With the Game Chips you create a "Chip Tower" on the leftmost empty slot. Once you've created the Chip Tower, click on the Roulette Table cells to place your bets. You may remove chips from the Chip Tower by clicking on the right mouse button while placing the cursor on the Chip Tower. Video Poker If you have any credits or bets in the machine, pressing 'Cash Out' returns them to your balance. You must do this before pressing 'Deal/Draw'. Note that pressing 'Bet Max' deals the cards automatically so you will not be able to modify your bet. Slot Machine If you have any credits or bets in the machine, pressing 'Cash Out' returns them to your balance. You must do this before pressing 'Spin' or pulling the Handle. Note that pressing 'Bet Max' spins the reels automatically so you will not be able to modify your bet. I ran out of Fun Money. How can I get more? You automatically receive additional Fun Money whenever your Fun Balance drops below $100. You will need to leave the room you're currently in and go back to the Lobby. When you enter a room again you will see your updated Fun Balance. Where can I find complete detailed instructions on the various games? Press on the '?' (Help) button in every game to learn how to play it. This will give you detailed instructions and explanations for the game you're currently playing (Blackjack, Roulette, Video Poker or Slot Machine, etc.).